Shipping and Payments

CANADA SHIPPING:

We offer FREE STANDARD SHIPPING within Canada* on all orders starting at $59 (before taxes and after promos) for our retail customers. A flat rate fee may apply under this amount depending on the province.

*Additional charges may apply to remote/rural areas—charges will be seen at checkout (See table 9) https://www.canadapost-postescanada.ca/tools/pg/manual/PGdeliverystds-e.asp#2132692

ESTIMATED DELIVERY TIME: All orders will be shipped with Canada Post to the provided shipping address.

STANDARD SHIPPING: 3-10 Business days

XPRESSPOST: Order before 11 am PST for delivery in 2-3 business days

 

UNITED STATES SHIPPING:

We offer FREE STANDARD SHIPPING to United States on all orders starting at $89 (before taxes and after promos) for our retail customers. A flat rate of $15 CAD may apply under this amount.

ESTIMATED DELIVERY TIME: All orders will be shipping with Canada Post to the provided shipping address.

STANDARD SHIPPING: 6-10 Business days

XPRESSPOST: Order before 11 am PST for delivery in 5 business days

 

INTERNATIONAL SHIPPING: All orders will be shipped with Canada Post or DHL to the provided shipping address.

Your shipping rate will depend on the weight of the package and shipping address; estimate delivery time may vary depending on shipping destination. Please contact [email protected] for shipping quote.

 

WHOLESALE CUSTOMERS:

For our wholesalers and other distributors, please email [email protected] to learn more details on our products and minimum order for shipping.

 


 

The above-mentioned delivery periods are approximations and do not guarantee delivery if there are challenging weather conditions or circumstances out of our control. Once parcels have been picked-up by Canada Post, we are unable to make any changes to shipments.

Tracking - If you do not receive the tracking number of your order or your tracking number does not work after 72 hrs of receiving your shipping confirmation, you may contact our Customer Service. Please indicate your Name, Phone Number and Order Number.

Track your order online at:  https://www.canadapost-postescanada.ca/cpc/en/personal.page

 

PAYMENT POLICY:

Accepted Methods of Payment

  • Credit Card (Visa, Master Card, American Express)
  • PayPal

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded.

For international orders, customers will be responsible for any applicable duties and taxes as determined by the destination’s customs authority.

CONTACT US:

If you have any additional questions, please contact us at email: [email protected] or toll free: +1.800.681.2292 and we will answer your questions during business days, Monday to Friday from 9:30 am to 5 pm PST.

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