Ordering on DermaMed.com is easy and safe. Find the item you want, click "ADD TO CART," and follow the checkout instructions. Your order is completed when you provide your credit card/payment information at the end. You can also call us at +1-800-681-2292 to place an order over the phone. We're available Monday to Friday, 9:30 AM to 5 PM PST.
Absolutely! DermaMed.com offers international shipping. For locations outside of Canada and the US, just provide the necessary shipping details during checkout – it's that simple! Or simply contact us to place the order.
To qualify for a return or exchange, items must be returned in their original condition within 60 days, accompanied by a sales receipt. For detailed information, please refer to our Returns & Exchanges policy. Keep in mind that original shipping costs are non-refundable, and you are responsible for covering your own shipping costs when returning items.
Enjoy FREE STANDARD SHIPPING to Canada on orders starting at $75 and to the USA on orders starting at $99 for our retail customers.
You will find the tracking number for your order on the shipping confirmation email that will be sent to you once your order is shipped. For any concerns, feel free to reach out to us. Check Shipping & Payments for more details.
Most of our products don't contain soy or nuts, but our facility handles these allergens, there is a possibility that traces of them may be present in our products.
Points can be redeemed for the following rewards: $5 off (500 points), $10 off (1000 points), or $20 off (2000 points).
We currently do not provide price matching services. Please note that DermaMed reserves the right to adjust product prices at any time without prior notice.
It is perfectly normal for the colors of our products to change over time. These occur because our products are sourced directly from nature. Importantly, they do not compromise the safety or effectiveness of our formulas.
For maximum effectiveness, store in a cool and dry area, avoiding direct exposure to light and heat.